Consumer Arbitration


Consumer Arbitration - Conflict Resolution:

Under the terms of Law no. 144/2015, of September 8, it is informed that, in the case of a dispute regarding the supply of goods, the consumer (a natural person when acting for purposes that are not included in the scope of his activity, whether commercial, industrial, craft or professional) may have resourse to an Alternative Dispute Resolution Body. The competent entity for this purpose is CNIACC Centro Nacional de Informação e Arbitragem de Conflitos de Consumo -

For more information see the Portal do Consumidor